Allometrics is an ISO 17025 accredited calibration company that sells, certifies, services, and repairs process instrumentation, weighing devices, controlled environments, measuring and test equipment for laboratories in a wide range of industries. Allometrics is seeking a Customer Service Representative for our growing company.

Our CSR must possess excellent writing, speaking, and communication skills, as well as exceptional administrative, organizational, customer service, sales skills. Must have advanced/fluent computer skills including all Microsoft Office applications.

Responsibilities may include the following and other duties may be assigned:

  • Schedule service:
  1. Send initial estimates
  2. Revise per customer request
  3. Follow up confirmations
  4. Send service reminders
  5. Coordinate with scheduling
  • Follow up with quotes and scheduled tech appointments
  • Check each service prior to the scheduled service
  • Collect payments for service jobs prior to the tech’s visit
  • Resolve problems for customers, resolve billing/pricing
  • Communicate with accounting department to resolve any discrepancies associated with Service Reports or Work Orders
  • Assist with scheduling/Site Compliance
  • Provide customer support for any questions pertaining to the account
  • Collaborate with the Shipping Department to ensure that the shipments are sent to the appropriate address and to the correct person
  • Contact customer for any claims pertaining to damaged packages
  • Collaborate with inside sales for new service requests, new customer/equipment, etc.

The ideal candidate will have a background in one or more of the following:

  • IndySoft Asset Management Software


  • Minimum of 2 years of customer service experience

Allometrics offers:

‐ Benefits including 401k, health insurance, and PTO

‐ Friendly work atmosphere

Allometrics – When Measurements Matter!

Top Rated ISO 17025 Accredited Calibration Company Since 1976.
• NIST traceable calibration
• Climate-controlled Calibration Lab
• Test & Certification
• Equipment Sales