Allometrics Service Assurance Program
We are proud to announce the launch of our new Allometrics Service Assurance Program (ASAP)
At Allometrics, we know that unexpected equipment repairs can be costly, and finding qualified technicians that can provide a fast turnaround can also be challenging. The need for a company that can provide immediate solutions with minimal disruption to your workflow has become more important than ever.
That is why we’ve decided to launch our Allometrics Service Assurance Program. Think of it as an insurance policy for those unexpected repairs.
What Does the Allometrics Service
Assurance Program (ASAP) Include?
The Allometrics Service Assurance Program (ASAP) provides priority service with the fastest response times in the industry to its participating members.
Your ASAP Membership Includes:
- Biological Safety Cabinets
- Laminar Flow Hoods
- Glove Boxes
- Cleanrooms
ASAP Services for Biological Safety Cabinets (BSC):
- Main Components
- HEPA Filters
- Motor Replacements
- 72-Hour Guaranteed Response Time
- If parts are not available for the equipment to be repaired in the allotted time, Allometrics will provide a comparable piece of equipment until the part of the component is shipped, delivered, and installed
ASAP Services for Laminar Flow Hoods:
- Main Components
- HEPA Replacement
- Motor Replacement
- 72-Hour Guaranteed Response Time
ASAP Services for Glove Boxes:
- Main Components
- HEPA Replacement
- Motor Replacement
- 72-Hour Guaranteed Response Time
ASAP Services for Cleanrooms:
- HEPA Filters
- Certification
- Leak-Testing
- Pressure Readings
- Particle Counts
- 72-Hour Guaranteed Response Time
All Services for the Allometrics
Service Assurance Program Include
Planning for the future has never been more critical. By becoming a member of our ASAP, you will receive priority support on the following:
- HEPA Filters
- Preventive Maintenance
- Parts
- Guaranteed 72 hours Response Time Monday through Friday
- Labor
- Travel Costs
- Per Diem
- Viable Re-Test
Levels of Services
Care-Free Package: Cost, components, travel, labor, 72-hour Guaranteed Response Time, temporary replacement of equipment
Mid-Involvement package: Components, 72-hour Guaranteed Response Time. Labor, Travel, and Temporary replacement of equipment NOT included.
Why Become a Member of ASAP?
Our ASAP program provides multiple benefits to our members.
Experience and Expertise
As a member of ASAP, you will benefit from Allometrics’ more than 40 years of field experience. All our service technicians are certified and routinely attend industry-related seminars and forums as well as undergoing periodic proficiency testing, so you rest assured knowing experts handle your equipment.
Emergency Planning Pay Off
Equipment malfunction can happen at any time, knowing you have the support of experts to attend your emergency repair provides you with peace of mind.
At Allometrics, we guarantee a 72-hour response time Monday through Friday during our regular business hours. Our technicians will be onsite ready to fix your issue and get your operation back on track faster than anyone else.
Nationwide Coverage
We can help any client regardless of their location. Your membership includes travel and per diem allowances, so our technicians will travel to your facility to review and fix your equipment at no extra charge.
Become a Member
Become a member of the Allometrics Service Assurance Program (ASAP) today and never worry about emergency repairs again!
Contact our customer service department at (281) 609-7132 or email us at info@allometrics.com.
We are here to serve you.